MIOJE ATELIER

At Mioje Jewelry, we are proud to offer free worldwide delivery on all orders.

Our mission is to deliver your handcrafted jewelry as safely and quickly as possible—no matter where you live. Every day, we ship to customers across the globe from our workshops in Turkey and manage all operations from our London-based head office.

Shipping Partners

We work with trusted international carriers to ensure timely and secure delivery:

DHL, FedEx, TNT, UPS

Processing & Dispatch Times

  • Once your order is placed, you will receive an order confirmation email.

  • Orders are typically processed within 1–3 business days, depending on availability.

  • After processing, orders are dispatched within 24 hours.

  • You will receive a shipping confirmation email with tracking information once your order ships.

Estimated Delivery Times

  • United Kingdom & Europe: 1–3 business days after dispatch

  • USA & Canada: 1–4 business days after dispatch

  • Other Countries: 1–5 business days after dispatch

⏳ Please note: Delivery estimates do not include weekends or public holidays.

Important Delivery Notes

  • If your package arrives damaged or opened, or if it appears empty, please do not accept it. Contact us immediately at support@mioje.com.

  • In the rare event of a failed delivery attempt by the courier, rest assured that you will not be held responsible for the failed delivery.

Duties & Taxes

Depending on your country’s import regulations:

  • Customs duties, VAT, or other taxes may apply at the time of delivery.

  • These charges are the buyer’s responsibility and are not included in the product or shipping costs.

  • We are unable to estimate or reimburse these fees, as they vary by country.

  • For details, please contact your local customs office.

  • That said, our team will do its best to support you during any customs clearance process.

Order Tracking

  • You can track your order via your Mioje account or by clicking the tracking link sent in your shipping confirmation email.

  • If you experience any issues with tracking or delivery, our support team is here to assist you.

📧 Email: support@mioje.com