MIOJE ATELIER
Welcome to our website. By using this site, you agree to the following terms and conditions, which govern your use of our services and products. Please read them carefully.
Registration
Certain features require you to register. By registering, you confirm that the information you provide is accurate and up-to-date. Registration is only open to users aged 18 and over. Please keep your username and password confidential; you are responsible for any activity under your account.
Privacy and Data Use
We collect information about your visits and purchases to improve your experience and provide better service. This includes data collected through cookies, which help us understand how you use our site. You can disable cookies in your browser, but some site functions may not work properly without them. We do not share your personal data with third parties without your consent, except as required to fulfill your orders.
Data Security
Your personal information is stored securely and encrypted where applicable. However, no online transmission is 100% risk-free, so protecting your login details is important.
Purchasing
You must provide valid, truthful information to make purchases. We accept major credit/debit cards and PayPal. Prices are shown in EUR, USD, and GBP and exclude taxes or customs duties, which are your responsibility.
Payment Options
We also offer payment plans via Klarna, allowing you to split payments. Klarna’s terms and privacy policies apply.
Returns and Refunds
You can return eligible items within 30 days of delivery in their original condition and packaging, shipped via certified mail. Customized, engraved, or solid gold pieces cannot be returned or exchanged. Shipping costs for returns are covered by the customer; we cover shipping for exchanges. Refunds will be processed within 14 days of approval.
Shipping
Orders are shipped via trusted couriers like DHL or FedEx with tracking. Please ensure someone is available to receive your package. If undelivered, returned items may incur additional shipping fees if refunded. Check your package upon delivery and report any issues immediately.
Intellectual Property
All content, designs, and trademarks on this site are protected. You may not copy or use them without permission, except for personal use.
User Conduct
We expect respectful behavior on our site. Misuse or violation of these terms may lead to restricted access.
Third-Party Links
Our site may link to external sites we do not control. We are not responsible for their content or privacy practices.
Liabilities
We accept liability for direct damages caused by our negligence. We are not responsible for indirect or unforeseeable losses.
Relationship
Using this site does not create any partnership or agency relationship between you and us.
Termination
We reserve the right to suspend or terminate access for violations or if external circumstances prevent us from providing our services.
Governing Law
These terms are governed by UK law.
Your Rights Regarding Personal Data
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Access and Correction: You can review and update your personal data anytime.
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Data Portability: You can request all the data we hold about you.
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Deletion: You may request deletion of your personal data, but this will close your account.